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Security and trust

Your customers' calls, handled with care.

What Lobby does with the information your callers share: who can reach it, what is recorded, and how you take it with you or have it removed.

Call the demo line+1 (385) 365-5823This call may be recorded.

7-day trial: add a card, pay $0 today, and cancel any time before day 8. Plans start at $95 a month.

Five protections

How we protect it

  1. Scoped to your account

    Your business information, calls and settings belong to your account. Access is tied to account roles, and Lobby's own administration is a separate role from customer accounts.

  2. Owner-only account actions

    Billing, data export and account deletion requests are limited to the account owner.

  3. Recording is your setting

    Recording is off or on, and set by region. When it is on, a disclosure goes with it, and you choose its wording.

  4. Your data has an exit

    The account owner can download an export of the account's data and can request deletion of the account from inside the app.

  5. Clear controls

    Plan, routing, recording, forwarding and receptionist settings live on screens you control, in plain words.

Our word

What we will never do.

  • We do not sell your data or your customers' data.
  • We do not hide how recording works.
  • We do not make claims we cannot stand behind.

We sell the outcome: calls answered, customers handled, owners in control.

Built to be trusted with the front desk.

Call the demo line+1 (385) 365-5823This call may be recorded.

7-day trial: add a card, pay $0 today, and cancel any time before day 8. Plans start at $95 a month.

Lobby security and trust | Lobby