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Setup · three steps

Live before your coffee's cold.

Three steps, then your phone is answered: every inbound call, day and night. Or hand it to us and skip the setup entirely.

Call the demo line+1 (385) 365-5823This call may be recorded.

7-day trial: add a card, pay $0 today, and cancel any time before day 8. Plans start at $95 a month.

  1. Step 01

    Connect your number.

    Forward the number your customers already dial and choose which calls Lobby catches, or start with a new dedicated front-desk number.

    Keep the number customers already dial.

    Lobby catches exactly what you choose: everything, or just the calls you would otherwise miss.

    Which calls should Lobby catch?

    Lobby answers everything.

    Dial this from your business phoneSample

    *722025550100

    To turn it off, dial *73.

    Wait for the confirmation tone or message before you hang up.

    The number shown, +1 202 555 0100, is a placeholder. In setup, Lobby gives you your own number and the exact code.

    Not sure? Pick either one. You can change it later, or we will set it up with you.

  2. Step 02

    Name it. Give it a voice. Teach it your business.

    Hire your receptionist: give it a name, pick a voice that fits your shop, then add hours, services, FAQs, and routing rules.

    What it knows about your business

    • Hours
    • Services
    • Address
    • Do you take walk-ins?
  3. Step 03

    It is answering.

    Your phone is covered day and night. Your receptionist answers in a natural voice, books and routes calls, and takes down every lead while you get back to work.

    Incoming · mobileSample
    Caller"Hi, are you taking new patients?"
    Robin"We are. I can get you in Tuesday at 2:30. Does that work?"
    Caller"Perfect."
    Robin"You are booked for Tuesday 2:30. See you then."

    Recording disclosure follows account settings

    Lobby writes it down

    While you were out

    Sample
    FromDana R.
    WhenTue 2:30
    Reasonnew patient
    • Telephonedchecked
    • Please callnot checked
    • Will call againnot checked
    • Urgentnot checked
    Asked for a new-patient visit. Booked Tuesday at 2:30.
    Booked

Do not want to touch any of it?

Tell us about your business and we will set the flow up with you: number, voice, knowledge, booking, and routing.

Talk to us

Common questions

Do I have to change my phone system?

No. Forwarding works with your existing line, and a dedicated number is also available.

Can I keep my number?

Yes. Forward it, or take a new one. You can switch later.

How long does setup take?

Three steps: connect your number, teach your receptionist about your business, and go live. Or have us set it up with you.

What if I get stuck?

Talk to us. We help with number setup, business info, booking, and routing.

When does it start working?

The moment the number is connected. The next inbound call can ring through to Lobby.

Set it up before lunch. Stop missing calls today.

Call the demo line+1 (385) 365-5823This call may be recorded.

7-day trial: add a card, pay $0 today, and cancel any time before day 8. Plans start at $95 a month.

How an AI receptionist answers your calls | Lobby