A receptionist for your business line

While you were under a sink, Robin took the call.

See a sample for a

Robin picks up when you can’t. Robin books appointments on your connected calendar, puts urgent callers through, answers questions or takes a message. You get an email or text right away, and a written note on file.

Free for 7 days with a card at signup · $0 today · then plans from $95/mo

No phone handy?

Alerts by email, and by text where available.
Thursday, October 1
12:41

While you were out

Sample
ForSam
Time12:40 PM
FromMaria R.
Phone(385) 555-0117
  • Telephonedchecked
  • Please callnot checked
  • Will call againnot checked
  • Urgentnot checked

Message

Water heater leak in the
garage. Shutoff is closed.
Booked Tue 2–4 PM.
Taken byRobinBookedTue 2–4 PM
Sample · Turner Plumbing

How it works

Every call ends one of four ways.

The email or text tells you right away. The note keeps the record: who called, their number, what they needed and what Robin did.

Thursday · 12:40
Lobby12:40 PMText messageMaria R. booked Tue 2–4 PM.

While you were out

Sample
FromMaria R.
Phone(385) 555-0117
  • Telephonedchecked
  • Urgentnot checked
Water heater leak, garage.
Booked

Booked

With your calendar connected, Robin books the slot while the caller is still on the line.

Thursday · 9:58
Lobby9:58 AMText messageDev P. has no heat. Put through to you.

While you were out

Sample
FromDev P.
Phone(385) 555-0188
  • Telephonedchecked
  • Urgentchecked
No heat. Newborn at home.
Put through

Put through

When it can’t wait, Robin puts the caller through to you.

Thursday · 7:05
Lobby7:05 AMEmailOpen Saturday?J. Lopez asked about Saturday.

While you were out

Sample
FromJ. Lopez
Phone(385) 555-0163
  • Telephonedchecked
  • Urgentnot checked
Told him 8 AM to 2 PM.
Answered

Answered

Hours, prices, service area. Robin answers from what you’ve shared.

Thursday · 8:41
Lobby8:41 PMText messageLinda Chen: sink leak. Call after 5 PM.

While you were out

Sample
FromLinda Chen
Phone(385) 555-0129
  • Telephonedchecked
  • Please callchecked
Sink leak. Call after 5.
Message taken

Message taken

Everything else becomes a clear note: who called, their number and what they need.

A sample day

Sam’s Thursday, alert by alert.

Robin texts or emails Sam as calls come in. Every call stays on file in your dashboard.

Thursday, October 1
8:46
LobbynowText messageLinda Chen has a sink leak. Call her after 5 PM tomorrow.
Lobby3:10 PMText messageRosa M. wants a remodel quote. Call her Friday morning.
Lobby12:40 PMText messageMaria R. booked Tue 2–4 PM. Water heater leak.
10 earlier

Copy for your records

Sample
ForSam Turner
As of8:46 PM
14calls13answered4booked2need you

Needs you

Linda Chen · (385) 555-0129Sink leak. Call after 5 PM.
Rosa M. · (385) 555-0174Remodel quote. Call Fri AM.
Also1 robocall, not charged.
On file

Setup

Hire Robin in a few questions.

Tell Robin when to answer, keep your number or get a new one, and pick a voice. Every answer goes on the hiring slip.

Questions? Talk to us.

Setting up Turner PlumbingSample

Hi, I’m Robin, and I’ll answer your calls. What’s the business called?

Turner Plumbing

When should I answer?

Keep your number, or get a new one?

Last one. Which voice should callers hear?

Hiring slip

Sample
NameRobin
StartsToday
ForTurner Plumbing

Answers

  • All callsnot checked
  • When the line is busynot checked
  • When you don’t pick upchecked
NumberKeep (385) 555-0100
VoiceClear, precise

Greeting

Thanks for calling Turner
Plumbing, this is Robin.
SignedRobin
HiredStarts today

Languages

They call in Spanish. You read English.

Robin answers Spanish-speaking callers in Spanish, and Sam reads the note in English.

While you were out

Sample
FromCarlos G.
LanguageSpanish
Phone(385) 555-0152

Message, in English

Small leak under the sink.
Dripping a little, not urgent.
Booked Fri 8–10 AM.
Taken byRobinBookedFri 8–10 AM
Call in progress · Spanish · 1:12Sample
Carlos G.Hola, ¿hablan español? Tengo una fuga debajo del fregadero.
RobinSí, claro. ¿Está goteando ahora mismo?
Carlos G.Un poquito. ¿Pueden venir mañana?
RobinTengo mañana de 8 a 10. ¿Le funciona?
Carlos G.Perfecto. Gracias.

Who it’s for

For people who can’t stop to answer.

If your hands are busy when the phone rings, Robin is for you. The alerts below are samples.

Trades

Plumbers, electricians, HVAC and roofers.

Thursday, October 1
12:47
LobbynowText messageTom H.: roof leak into a bedroom. Put through to you.
Sample
FromTom H.
Leak into bedroom.
Put through

Clinics & practices

Dental, chiropractic, physio and vets.

Thursday, October 1
12:38
LobbynowText messagePriya N. booked a cleaning, Thu 9:30 AM.
Sample
FromPriya N.
Cleaning, Thu 9:30.
Booked

Salons & spas

Hair, nails, lashes and massage.

Thursday, October 1
10:30
LobbynowEmailBalayage priceMia T. asked what a balayage costs.
Sample
FromMia T.
Quoted price list.
Answered

Offices

Law, accounting, real estate and agencies.

Thursday, October 1
11:20
LobbynowText messageKaren B. may be a new client. Call back today.
Sample
FromKaren B.
Call back today.
Message taken

Pricing

Pay for calls Robin answers. Not for noise.

Add a card at signup and pay $0 today. The free week covers up to 25 answered calls, and your first charge comes on day 8. After that, extra calls are billed at your plan’s rate.

Starter

Pad of 100 · $0.95 a call

Solo shops and light call volume.

Free for 7 days, then $95 a month.

First charge on day 8

100 calls a month
Extra calls at $0.95
Start my free week

Growth

Pad of 300 · $0.90 a call

Busy single-location teams.

Free for 7 days, then $270 a month.

First charge on day 8

300 calls a month
Extra calls at $0.90
Start my free week

Pro

Pad of 900 · $0.89 a call

High-volume teams and a few locations.

Free for 7 days, then $800 a month.

First charge on day 8

900 calls a month
Extra calls at $0.89
Start my free week

Multi-location

Every door · priced with you

Chains, franchises and agencies.

Custom
Every location, one desk
Volume priced with you
Talk to us
Sample · 9:02
LobbynowEmailYour free week ends on Oct 8Cancel before then and pay nothing.

Time card

Employee: Robin · week 1

Days 1 to 7 are free. Day 8 is the first charge.

Card at signup
$0 today
First charge
Day 8
Answered calls
Up to 25
Cancel
Before day 8

Never charged

  • Screened spamNot charged
  • Missed callsNot charged
  • Test callsNot charged
  • Under 20 secondsNot charged

Calls longer than 10 minutes count as two.

See the full pricing

Questions

Before you hire Robin

Short answers about price, setup and your number.

How much does Lobby cost?

Plans start at $95 a month with calls included. A new business gets its first 7 days free, with up to 25 answered calls.

How does the free week work?

Add a card at signup and pay $0 today. The free week covers up to 25 answered calls. Your first charge comes on day 8, and you can cancel before then in Billing. One free week per business.

How long does setup take?

Three steps: connect your number, teach Robin about your business, and go live. Or have us set it up with you.

Can I keep my phone number?

Yes. Forward your existing line to Lobby, or use a new dedicated front-desk number. You can switch later.

Does Robin answer in Spanish?

Yes. Robin answers Spanish-speaking callers in Spanish, and you read the note in English.

Can I cancel anytime?

Yes. No contracts or exit fees. Cancel whenever and keep your number.

Start today

Let Robin take the next call.

Free for 7 days with a card at signup. $0 today, first charge on day 8, cancel before then in Billing.

Or hear Robin first+1 (385) 365-5823This call may be recorded.

While you were out

ForYou
FromRobin
Phone+1 (385) 365-5823
  • Telephonednot checked
  • Please callchecked

Message

Call this number to hear
how I’d answer the phone
for your business.
Thursday, October 1
5:02
LobbynowText messageNew note from Robin: call to hear me answer.
AI receptionist for service businesses | Lobby