Counts as a call
- An inbound call Robin answers
- Runs 20 seconds or longer
- Longer than 10 minutes counts as two
Pricing
Free for 7 days. Then pay for the calls Robin answers.
Monthly plans with calls included, priced per call and never per minute. Screened spam, missed calls and test calls are never charged.
$0 todayCard at signup
First charge on day 8. Up to 25 answered calls in the free week. Cancel before then and you pay nothing. One free week per business.
Plans and prices
Starter
Pad of 100 · $0.95 a callSolo shops and light call volume.
Free for 7 days, then $95 a month.
First charge on day 8
- 100 calls a month
- Extra calls at $0.95
Growth
Pad of 300 · $0.90 a callBusy single-location teams.
Free for 7 days, then $270 a month.
First charge on day 8
- 300 calls a month
- Extra calls at $0.90
Pro
Pad of 900 · $0.89 a callHigh-volume teams and a few locations.
Free for 7 days, then $800 a month.
First charge on day 8
- 900 calls a month
- Extra calls at $0.89
Multi-location
Every door · priced with you
Prices in US dollars, billed monthly after the free week.
The free week
7 days on the clock. Day 8 is the first charge.
Robin answers your calls from the first day. Here is exactly what happens, so day 8 never surprises you.
Sample
Time card
Employee: Robin · week 1
Days 1 to 7 are free. Day 8 is the first charge.
- Card at signup
- $0 today
- First charge
- Day 8
- Answered calls
- Up to 25
- Cancel
- Before day 8
$0 today
Add a card at signup. Nothing is charged before day 8.
Up to 25 answered calls
Only calls that count use the free week. If you reach 25 early, Robin stops taking new calls until your plan starts, and you can start it that day from Billing.
A reminder before day 8
We email you before the free week ends with the date and amount of your first charge.
One free week per business
The free week is for new businesses, once each. It does not stack with partner or promo codes.
What counts
One real conversation, one call.
Lobby counts calls, never minutes. This is exactly what goes on the bill, and what never does.
Never charged
- Screened spamNot charged
- Missed callsNot charged
- Test callsNot charged
- Under 20 secondsNot charged
Plain billing
- One monthly price, calls included
- Extra calls at your plan's per-call rate
- No contracts. Cancel anytime in Billing
- Keep your phone number
The fine print, in plain words
We only bill for real conversations. Here is exactly what that means.
What counts as a call?
An inbound call that Robin answers and that runs 20 seconds or longer: a real conversation.
What is not billed?
Missed calls, spam Robin screens out, calls under 20 seconds, and your own test calls.
What if I go over my included calls?
Extra calls stay at your plan's own included per-call rate. No penalty pricing.
Are really long calls counted differently?
Yes. A call longer than 10 minutes counts as two. Every other call that counts is one.
Per call or per minute?
Per call. You never pay by the minute: a real conversation counts once, and only calls longer than 10 minutes count as two.
Can I cancel anytime?
Yes. No contracts or exit fees. Cancel whenever and keep your number.
Do I keep my phone number?
Yes. Forward your existing line to Lobby, or use a new dedicated front-desk number.
Can I hear it before signup?
Yes. Call the live demo line first. When you sign up, a new business's first 7 days are free, with up to 25 answered calls. You add a card, pay $0 today, and your plan is charged on day 8 unless you cancel before then. One free week per business.
Ready when you are
Let Robin take the next call.
Hear Robin on the demo line, then start your 7 free days. Plans from $95 a month after that.