Lobby vs Smith.ai - the head-to-head edition

Same starter price. About twice the calls.

Both answer your phone with a real voice. Lobby keeps the per-call math lower: Starter includes 100 answered calls at $95/mo, while Smith.ai's public self-service pricing shows about 50 calls at the same monthly price.

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Plans from $95/mo|Keep your own number|Cancel anytime
Monthly budget$270/mo
Lobby300 calls / mo - about $0.90 ea
300 answered calls
Smith.ai150 calls / mo - about $1.80 ea
2.0x the answered calls at this spend.
Smith.ai rates shown from its public AI Receptionist pricing page, checked Jun 1, 2026. Lobby calls use the live pricing constants in this app.
Chapter 00 - the honest table

We kept this fair.

What owners care about
Lobby
Smith.ai
Monthly prices compared
$95 / $270 / $800
$95 / $270 / $800
Answered calls included
100 / 300 / 900
about 50 / 150 / 500
Per-call math at those tiers
$0.95 / $0.90 / $0.89
$1.90 / $1.80 / $1.60
Call routing by intent
Included
Included
Booking on the call
Included
Included
Billing rule
Inbound answered calls past the minimum
Published per-call pricing
Source posture
Own pricing constants
Public pricing page checked Jun 1, 2026
Where they match us, we say so. The pricing comparison uses the public rates linked above, not invented competitor weaknesses.
Chapter 01 - not just cheaper

Cheaper per call. Not cheaper on the call.

Lobby answers on the first ring in a natural voice, understands what the caller needs, books it or warm-transfers to you, and captures every lead. More answered calls only matter if each one feels handled.

Saturday caller - mobile
EN - INBOUND
LIVE 0:09
Caller"Do you take walk-ins on Saturdays?"
Robin"We do, 9 to 1. Want me to put you down for this Saturday so you skip the wait?"
Recording disclosure follows account settings

A missed call is usually a lost customer - more than 6 in 10 who reach voicemail never call back. Lower per-call cost means you can afford to answer more of them.

Industry estimate

Same starter price. About twice the calls.

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Lobby vs Smith.ai | Lobby