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Scripted call · pest control

See how an AI receptionist books a pest control job

A parent finds wasps over the door the kids use. Robin asks about allergies, suggests another entrance, and books a morning visit.

SampleScripted demonstration. It shows the call flow, not a customer recording.

The call, and the message it leaves

Read how the call unfolds, then call the demo line and talk to Robin yourself.

5:45 PM, wasp nest by the door. Morning visit booked.
RobinThanks for calling Clearfield Pest Control. This is Robin. How can I help?
CallerHi. There's a wasp nest right by our front door, and my kids use that door all the time.
RobinI can help get someone out. Where exactly is the nest?
CallerUp under the porch eave, right over the door. It's about the size of a softball, maybe bigger.
RobinThanks. Until it's treated, please keep everyone away from that door and use another entrance. Does anyone in the home have a sting allergy?
CallerMy son might. He swelled up a lot last summer, but we never got him tested.
RobinI'll put that on the message. If anyone is stung and has trouble breathing, call 911 first. What is the address?
CallerIt's 960 Linden Park Drive. Sorry, one second, he's asking what's going on. Okay.
RobinGot it: 960 Linden Park Drive. I can get a technician out tomorrow morning.
CallerWill the spray be okay with the kids and our dog?
RobinThe technician walks you through the products and any precautions on the visit, so you can ask about the kids and the dog then.
CallerOkay. And what does something like this cost?
RobinIt's a one-time visit priced by where the nest is and how big it is, and the technician confirms it before starting. Would Friday between 8:00 and 10:00 AM work?
CallerYes, please. It's Angela Brooks, same number.
RobinBooked for Angela Brooks, Friday 8:00 to 10:00 AM at 960 Linden Park Drive. I've noted the nest over the front door and your son's possible allergy.
Lobby writes it down

While you were out

Sample
ForClearfield Pest Control
Time5:45 PM
FromAngela Brooks
WhenFri 8:00 to 10:00 AM
  • Telephonedchecked
  • Please callnot checked
  • Will call againnot checked
  • Urgentchecked
Wasp nest under porch eave over front door, 960 Linden Park Drive.
Son may be allergic. Asked about kids and dog.
Taken byRobin
Booked

Key moments

  1. 0:00answered
  2. 0:53address taken
  3. 1:29booked Fri 8:00 AM
  4. 1:35message taken

More call types

  • Price shopper

    Robin explains that the nest's location and size set the price, then still books the visit.

  • Reschedule

    A caller moves a treatment window after a schedule change, without waiting for a callback.

Questions

Is this a real customer call?

No. It is a scripted example that shows the call flow, so you can judge the handling before you put Robin on your line.

Can Robin ask about allergies and kids?

Yes. Robin can ask the questions you choose, such as allergies, kids, and pets, and put the answers on the message for your technician.

Will Robin tell callers a treatment is safe?

No. Robin leaves product and precaution questions to your technician and shares only the wording you approve.

Try it yourself

Call Robin before you decide.

The demo line is open now. Ask anything a customer would.

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AI receptionist for pest control: see the call flow | Lobby