Missed-call statistics · HVAC
37% of calls to HVAC companies reached a person
We called 1,317 HVAC companies once each, during business hours. 63% of those calls went to voicemail, a phone menu, or nobody.
Call log
Against all trades
3rd of 16 trades for reaching a person
4 points above the 33% average across all trades.
- HVAC37%37%49%14%
- All trades33%33%48%19%
- A person answered
- Voicemail or a phone menu
- Nobody
Timing
Best time to call
Morning calls reached a person most often: 43%.
By day of the week
Days with fewer than 40 calls are left out.
AC dead during a 9 PM heatwave
Robin checks urgency, takes the unit details, handles the price question, and books the earliest cooling visit.
See the callHow we counted
One call to each business’s public number, from June 13, 2026 to October 5, 2026, nearly all between 9 AM and 7 PM local time, Monday to Saturday. Each call is sorted as a person, a recording, or nobody. Figures are close estimates.
Read the full methodBy trade
Other trades
| Trade | Calls | Person answered | Where the calls went |
|---|---|---|---|
| 1Towing | 1,844 | 40% | |
| 2Locksmiths | 229 | 40% | |
| 3HVAC | 1,317 | 37% | |
| 4Auto repair | 554 | 37% | |
| 5Appliance repair | 808 | 34% | |
| 6Junk removal | 357 | 33% | |
| 7Plumbing | 1,773 | 32% | |
| 8Garage doors | 398 | 31% | |
| 9Electrical | 1,025 | 29% | |
| 10Roofing | 911 | 28% | |
| 11Tree service | 986 | 27% | |
| 12Landscaping | 244 | 27% | |
| 13Pest control | 374 | 26% | |
| 14Pressure washing | 317 | 25% | |
| 15Handyman | 511 | 21% | |
| 16General contractors | 261 | 19% | |
| All trades | 16,051 | 33% |
Be the business that answers
Robin picks up, takes the details, and books the job.
Lobby’s AI receptionist answers your business line day or night and writes down every message for you.
Hear it for yourself
Call Robin and ask what a customer would.
The demo line is open now.